Service disruption and site closures

Due to the impact of Cyclone Gabrielle and severe weather, we want to ensure that you and your whānau are aware of the AA services that will still be available to you. 

The AA has all hands-on deck to support our Members and customers with the severe weather forecast. We appreciate your understanding whilst we provide AA services in what may become very challenging conditions. 

Service disruption

Due to the ongoing impact of Cyclone Gabrielle and severe weather, like many other New Zealander’s our services have been affected. This includes:

  • Reduced operating hours or temporary closures at AA Centres or AA Motoring sites
  • Longer than usual wait times for our AA Call Centre, AA Roadservice and AA Response services.
  • Postponement of Driving Lessons and Defensive Driving Courses or a delay to get a booking.

We apologise for the inconvenience and thank you for your patience.

Information on road conditions and closures

  • Visit AA Roadwatch for information about road conditions and road closure updates
  • Check AA Maps for directions and to plan your route on New Zealand roads
  • Please note the AA Roadwatch service is unfortunately no longer available over the phone. We encourage our Members to instead use the online service that provides additional detail.

Please note we provide information on state highways only – for road closures in local areas you will need to contact your local council or authorities.

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