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  • What are the terms and conditions?

    For a comprehensive overview of our terms and conditions, please see AA Finance terms and conditions

    These include but are not limited to the following:

    • Normal lending criteria will apply
    • Secured personal loans only
    • The minimum loan amount is $3,000
    • AA Finance loan terms range from 12 months – 5 years
  • What can I use my personal loan for?

    You can use your secured personal loan for anything you choose – such as a wedding, debt consolidation, travel, renovation or unexpected expenses. However, personal loans are not for business purposes.

  • As an AA Member, do I get discounts on rental vehicles?

    Hertz is the AA's preferred car rental provider. AA Members are entitled to special rates.

    Find out more about Hertz.

  • What are your interest rates?

  • What are your fees and charges?

    AA Finance loans are provided by Heartland Bank Limited or alternate lenders. The fees and charges that apply for Heartland Bank funded loans are available here.

  • What are your fees and charges?

    AA Finance personal loans are provided by Heartland Bank Limited or alternate lenders. The fees and charges that apply for Heartland Bank funded loans are available here.

  • What can I do if I suffer unforeseen hardship?

    If you suffer unforeseen hardship, please advise us or contact the Bank/Finance Company which funded your loan e.g. Heartland Bank. 

  • What can I do if I suffer unforeseen hardship?

    If you suffer unforeseen hardship, please advise us or contact the Bank/Finance Company which funded your loan e.g. Heartland Bank.

  • Am I eligible for the Cancer Care Benefit if I have received the $5,000 Early Stage Cancer Benefit?

    Some cancers are considered to be 'early stage cancers' and are not covered for the full amount of cover initially. However, the policy has a $5,000 Early Stage Cancer Benefit to help with the treatment and recovery of these cancers. Should the cancer develop into something more serious then you may be able to claim on the remainder of the cover under the Cancer Care Benefit.

  • Are there any limits on the payments that are made under the Funeral Cover policy?

    The total maximum combined cover we will pay under all Funeral Cover policies is $30,000 for each person insured, which is in addition to any payments made under the Additional Accidental Death Benefit.

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