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Do AA Auto Centre outlets have a place to wait while my car's being serviced?
Yes. We provide a comfortable lounge where you can relax with a cup of tea or coffee while we look at your car.
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I can't upload my car's details on AA Carfair?
If you're having difficulty creating a listing on AA Carfair please call Autotrader Customer Support toll free on 0800 227 3247 Monday to Friday 8am - 5pm or send an email to support@autotrader.co.nz.
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How do I change the photos on my AA Carfair listing?
To get help with an AA Carfair listing please call toll free 0800 CARFAIR - 0800 227 3247* Monday to Friday 8am - 5pm.
* Note: AA Carfair enquires will be handled by Autotrader Customer Support.
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How do I get progress updates on AA Life Insurance claims?
Call us toll free on 0800 808 175 8am to 6pm Monday to Friday.
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How long will it take for my AA Loan application to be approved?
We'll let you know in about an hour once we have all the information we need.
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What is the minimum amount I can borrow with an AA Loan?
$5,000 is our minimum loan amount.
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Can I apply for an AA Loan if I have no credit history?
You may not need to have any previous credit history to get a loan with us; however, we may ask you to provide a suitable guarantor for your loan.
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What security is required for my AA Car Loan?
The security will be the car you've purchased, although we may ask for additional security or a guarantor.
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Is there an AA Loan establishment fee?
Yes. The loan establishment fee is $345.
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How accurate is the information in an AA Vehicle History Report?
The information in the AA Vehicle History Report is sourced from several organisations in real time and to the best of our knowledge is correct at the time the report is generated. The AA Vehicle History Report replies on the accuracy of Government and third party databases it should be considered valid at the time it was generated.