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  • Can I attend a Defensive Driving Course (DDC) on a foreign licence?

     

    Yes, so long as your Licence allows you to drive in New Zealand so that you are able to complete the In-car drive session.

    To check if your Licence is valid in New Zealand please visit the NZ Transport Agency website.

  • How do I know it's right for me?

    If you’re aged 50-79, and have had health issues, Funeral Cover is a great fixed-cost way to help cover the cost of your funeral.

    If you’re aged 16-55 and your health is good, Life Cover might suit you better. Find out more.

  • What is a premium holiday?

    Customers tell us that sometimes financial hardship means they have to think about cancelling their policy. 

    For this reason we offer a Premium Holiday Benefit to those suffering financial hardship. If you can’t reasonably afford your premiums, you can apply to us, and we may be able to put them on hold for a maximum of six months so you don’t have to cancel the policy while you get back on your feet.  You do NOT need to pay us back. You must be under 65 years of age, and have had the policy in place for 2 years to qualify for this benefit.

    To apply for the Premium Holiday Benefit please contact us.

  • Is it better to save or invest for my funeral?

    If you have some savings or investments, you might consider the benefits of saving for your funeral instead of taking out an insurance policy. As with any insurance policy, depending on how long you have your cover in place, the premiums paid may exceed the cover amount payable.  The advantage of Funeral Cover is that as soon as a policy is in place, you’ll be covered for death caused by an accident – no matter how much premium you’ve paid. After two years, you’ll also be covered if you die of a natural cause.

  • Do all towns and cities have manual and automatic cars?

    We provide driving lessons in either a manual or automatic dual controlled car in the main cities (Auckland, Wellington, Christchurch, Hamilton and Tauranga). Smaller townships may only provide one transmission but we can teach a student the desired transmission using the student's vehicle.

  • What is a Waiting Period?

    The Waiting Period is a set period of time that starts from the day you become sick or injured and are Unable to Work. If your claim is accepted your first benefit is payable from the end of the Waiting Period.

    We will assess your claim during the Waiting Period so it is important you tell us about your disability as soon as it happens, not at the end of the Waiting Period.

    Your Waiting Period is shown on your Policy Summary.

  • What is the definition of Activities of Daily Living (ADL)?

    The Activities of Daily Living are:

    1. bathing and showering

    2. dressing and undressing

    3. eating and drinking

    4. maintaining continence with a reasonable level of personal hygiene

    5. getting in and out of bed, a chair or a wheelchair or moving from place to place by walking, wheelchair or walking aid.

    These are used in assessing a claim if a claimant has no Usual Occupation.

  • If I missed my scheduled lesson without advising my instructor, can I rebook?

    If you do not advise your instructor or AA Driving School 24 hours prior to the scheduled lesson, you will no longer be able to participate in the AA Ignition programme. If you wish to continue, contact the AA Driving School on 0800 223 199 to discuss your options.

  • Why is my other voucher (i.e. second and third free lesson) not valid from the day it is sent to me?

    We want to ensure you have enough time to practice, practice, practice (with your supervisor) in between lessons. As a result, your second and third lesson vouchers become valid 30 days from date of the preceding lesson and are also valid for 60 days.

  • What does a career as a driving instructor look like?

    Driving Instructors have the opportunity to teach during the day, with experience you can then deliver Defensive Driving Courses (DDC). This then steps into Corporate work and the opportunity to work within Head Office. If you are seeking professional advice and further information then our Recruitment Team is happy to help. Call us on 0800 223 748

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