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  • Can I phone the AA to book and/or book online my driver's licence test?

    You need to go into your nearest AA Centre to book theory and practical driver licence tests because we need to verify who we're making the booking for.

    Find your nearest AA Centre

  • Do I have to book my car in for a service at an AA Auto Service & Repair outlet?

    Bookings aren't essential. However they are recommended to ensure you receive the best service possible.
  • Does AA Auto Service & Repair have a guarantee?

    Yes. We provide a 12 month or 20,000km warranty on all parts and workmanship.
  • Does AA Auto Service and Repair use second hand parts?

    No. We use Original Equipment or Original Equipment spec parts direct from the manufacturer or an automotive specialist.
  • Is there an AA Auto Service & Repair centre near to where I live?

    Yes. We have AA Auto Service & Repair centres throughout New Zealand.
  • I have a problem with my listing on AA Carfair. How do I get help?

    To get help with an AA Carfair listing please call toll free on 0800 CARFAIR - 0800 227 3247* Monday to Friday 8am - 5pm

    * Note: AA Carfair enquires will be handled by Autotrader Customer Support

  • I have an AA Life Insurance enquiry - how do I get the information I need?

    Call us toll free on 0800 808 175 anytime between 8am and 6pm, Monday to Friday.

  • What phone number should I call for serious illness claims?

    Call us toll free on 0800 808 175 8am to 6pm Monday to Friday.

  • What interest rates do you charge for an AA Loan?

    AA Finance fixed annual interest rates range from 10.95% p.a. to 15.95%. The rate charged will depend on your financial circumstances taking into account:

    - how much you want to borrow
    - the term of your loan
    - your income
    - your other financial commitments
    - your credit history

    To understand the rate that will apply to you, please call 0800 500 555 or email us

  • Is there a minimum age for AA Loan applications?

    Yes, you need to be at least 18 years of age.

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