Search
About 614 results for
-
Is pregnancy covered on the travel insurance policy?
Yes, but only for medical treatment for unforseen complications within the first 20 weeks.
-
Am I covered if I travel on a private yacht?
Yes, provided the yacht stays within 25 nautical miles from the mainland (whether or not you enter international waters), but this does not include cover for personal liability.
-
Why have you introduced this facility?
- It’s been introduced so that Members have the flexibility to request breakdown assistance either using the mobile app, through our website or by phoning our contact centre.
-
What version of iOS do I need on my iPhone?
The app requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
-
Where do I find the app?
You can download it free from the iTunes App Store and the Google Play store.
-
How much data will it use to book a roadside breakdown callout?
- Costs vary by network provider however as the app uses only small amounts of data, these costs will be minimal.
-
Do I have to have my Membership card with me?
- Yes. Standard Membership protocols apply – you will still need to show your Membership card when the Service Officer attends.
-
Will I be alerted when the provider is on their way to me?
- Yes – you will be able to refresh the status screen in the app to see the update. You'll need to be with the vehicle when the Service Officer arrives and we recommend that you remain with the vehicle until they're with you.
-
Can I change the amount I’m covered for?
Yes, you can reduce your cover at any time. If you want to increase your cover, you’ll need to answer a few simple questions about your health to ensure you are eligible to increase.
-
If I cancel can I get my money back if I paid in advance?
Yes, we will refund a proportion of the premium, depending on the date of cancellation. For example, if you pay an annual premium in January and you cancel in June, we’ll refund your premiums from June until December.