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Can I pay my Vehicle Registration at an AA Centre?
Yes, you can.
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How do I know the email I've received is from the AA?
All emails from the AA will say it is from the AA, include our phone number and give the option to unsubscribe from the mailing list. The AA places the utmost importance on the security of your personal information. If you have any questions or concerns about an email you've received from the AA please call us toll free on 0800 500 444 Monday to Friday 8am to 6pm or send an email to our Customer Contact Centre.
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What is the name of the song on the AA TV advertisement? Will it be released and who is the singer?
The song is called "Pulse of Life" by Anika Moa. There are currently no plans to release it for sale.
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How many roadside breakdown callouts am I entitled to per year?
You are normally entitled to a maximum of 6 callouts each year. If you have 10 or more years continuous Membership then there is no limit. If you are entitled to 6 free callouts and require a 7th callout or more the usual cost is $60 per callout. In some cases there will be an additional cost i.e. if you breakdown in a remote area that is difficult to access or require the additional services of a locksmith. In these circumstances our Roadservice team can advise or give you an estimate of what the cost will be when you call for assistance. If you require Roadservice and breakdown assistance please call 0800 500 222 or *222 from your mobile.
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How do I contact the AA by phone from overseas?
You can phone us on +64 09 966 8800 Monday to Friday 8am - 6pm (New Zealand time).
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Can I apply for an IDP if I have an old NZ driver's licence?
If you're living overseas and have an old paper licence you can apply for an International Driving Permit (IDP). If you're living in New Zealand (or have moved back to New Zealand from overseas) you'll need to upgrade your paper licence to a photo licence before you can apply for an IDP.
Apply for an International Driving Permit (IDP).
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Do I need a medical certificate for my driver's licence?
If you currently have, or have had, a medical condition in the last 5 years which impacts your ability to drive safely a medical certificate may be needed. For information on when a medical certificate is needed and how to get one please contact the NZ Transport Agency.
Vist the NZ Transport Agency website.
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What is the postal address for Membership payments and renewals?
Please send your Membership payments and renewals to AA Membership Services, PO Box 1, Wellington 6001
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Can I book driving lessons or Defensive Driving Courses through the AA?
Driving lessons and defensive driving courses can be booked by contacting AA Driver Training on 0800 223 748.
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Can I ride a motorbike on a learner's licence?
Yes, on a Class 6 learner licence. You must ride a LAMS-approved motorbike, for a list of approved motorbikes see NTZA’s website.