About Us

Who we are

At AA Travel Insurance, we strongly value the Kiwi passion to travel and want to protect that for AA Members, and New Zealanders alike.

The AA has been guiding life's journey's for over 120 years, and takes pride in being one of the most trusted brands in the country. As we've evolved over the years, so too has our offering to New Zealanders. The AA Travel Insurance team strive to meet the needs of AA Members and Kiwis alike, by providing access to quality travel insurance options and great service.

We let you choose how you'd like to engage with us to get your travel insurance sorted: online, over the phone, or face-to-face with one of our Insurance Consultants at your local AA Centre. We're proud to work with Allianz Partners as our travel insurance specialist, who issue and manage all AA Travel Insurance policies. We’re also proud to have Hollard Insurance as the AA Travel Insurance underwriter.

NZAA Privacy Policy

Allianz Partners Privacy Statement

Financial advice

Our website provides general information about products and services to help you make choices when it comes to protecting the things that matter. The information doesn’t take into account your personal circumstances, needs or goals and is not intended to be financial advice.

If you'd like to receive financial advice, you can get professional advice from a registered financial adviser.

Financial strength rating

The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard and Poor's.

Category Definition
AAA Extremely Strong
AA Very Strong
A Strong
BBB Good
BB Marginal
B Weak
CCC Very Weak
CC Extremely Weak
C Selective Default
D Default

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.

The rating scale above is in summary form.

A full description of this rating scale can be obtained from www.standardandpoors.com.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.

Our insurance partner

AA Travel Insurance policies are brought to you by the New Zealand Automobile Association Incorporated (AA), are issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). You should consider the Policy Wording before making any decisions about this insurance policy. Terms, conditions, limits, sub-limits and exclusions apply. 

Financial advice

The New Zealand Automobile Association provides general information about AA Travel Insurance products and services so that you can make a choice that best meets your needs. Information provided does not take into account your personal circumstances, needs or goals and is not intended to be financial advice. If you'd like to receive financial advice, you can get professional advice from a registered financial adviser.

More information

Contact us
Policy Wording
Make a claim
Terms and conditions
AA Traveller Member Benefits

*AA Members can receive an online exclusive 15% discount on AA Travel Insurance. 10% AA Member discount still available through AA Centres and over the phone. Simply provide each traveller’s valid AA Membership number on application. Discount applies to Base Price, including any additional pre-existing cover, but does not apply to additional cover for high value items. Discount does not apply in respect of policies purchased through quotes generated outside the relevant promotion period. View the full T&Cs.