Get in touch with our friendly team
Our friendly customer care team are more than happy to help if you have any questions. Give us a call or point that mouse and send us an email. We’re pet lovers too and are here to help. Contact us to chat about your pet insurance needs.
Sales and general enquiries
Monday to Friday 8am to 6pm (except public holidays)
Call: 0800 700 555
Email: info@aapet.co.nz
Claims
Monday to Friday 9am to 5pm (except public holidays)
Call: 0800 700 555
Email: claims@aapet.co.nz
The Insurer
AA Pet Insurance policies are brought to you by the New Zealand Automobile Association Incorporated (AA), are administered and managed by PetSure (Australia) Pty Ltd, and are underwritten by The Hollard Insurance Company Pty Ltd.
Financial Strength Rating
The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard & Poor's. For more details on the Financial Strength Rating, please click here.
Financial advice
Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information doesn’t take into account your specific financial situation, needs or goals and is not intended to be financial advice.
If you'd like to receive financial advice, you should get professional advice from a registered financial adviser.
QUICK LINKS
5% AA Member discount available on new policies.
Terms and conditions apply.*
More Information
> NZAA Financial Advice Provider Disclosure
* 5% AA Member discount available when you provide us with your valid AA Membership number on application.