What is VetChat?
VetChat is an online service connecting pet-owners with experienced New Zealand registered vets to help their pet within minutes, via chat or video call. Whether it’s providing vet advice, getting at-home treatment plans, or confirming if they need to visit a vet in person, customers can get peace of mind knowing vet advice is available when they need it, anytime, anywhere. Learn more.
What is AA Pet Insurance offering?
AA Pet Insurance will offer all existing and new customers a complimentary VetChat consult membership which gives them up to 4 VetChat consults per month, with experienced New Zealand registered vets during their policy period.
How do I sign up?
If you are an existing customer, all you need is your email address and policy number.
Sign up
If you've registered for VetChat already, there's nothing else you need to do, just sign in as you've done previously.
Login
Where can I get further information?
Check out https://aa.vetchat.nz/overview for more info
VetChat is a non-insurance product that is separate from the AA Pet insurance product and is separately provided by VetChat Services Pty Ltd (VetChat). VetChat is a related company of PetSure (Australia) Pty Ltd. VetChat consult membership and consultations are subject to VetChat’s general Terms and Conditions, including the Privacy Policy which are available online at aa.vetchat.nz. VetChat consult membership entitles you to use up to four (4) VetChat consults per month during the current policy period. For the full terms of this offer, visit aa.vetchat.nz/terms-and-conditions. Register for VetChat at aa.vetchat.nz/signup to access your complimentary VetChat consult membership during the current policy period. AA may withdraw or extend this offer at any time without notice.
AA Pet Insurance policies are brought to you by the New Zealand Automobile Association Incorporated, are administered and managed by PetSure (Australia) Pty Ltd, and are underwritten by The Hollard Insurance Company Pty Ltd. Please consider the relevant Policy Document available www.aa.co.nz/insurance/pet-insurance before deciding if the product is right for you. Terms, conditions, waiting periods and exclusions apply.
