Contact Us

The AA Life Insurance team is based right here in New Zealand and are happy to help you.

Give us a call, send us an email, or visit us at one of our 36 AA Centres nationwide.

call us icon Phone us 

Sales enquiries

0800 808 234

+64 9 802 0166 If calling from overseas 

Available Monday to Friday, 8am - 6pm

Customer service and claims

0800 874 444

Available Monday to Friday, 8:30am -5pm

email us icon Email us

contactus@aalife.co.nz

email us icon Mail us

  PO Box 894
  Wellington
  6140 New Zealand

AA Life Insurance Customer Forms

Nominated Beneficiary form

Life Event Increase Benefit form

Smoking Status Update form

Change of Policy Ownership form

Cancellation form

Life Insurance Claim form

Change of Name form

Declaration of Continued Good Health form

Financial Hardship Declaration form

Direct Debit Authority form

You can set up a regular payment from your bank account. Once set up, your premiums will be automatically paid on the due date. It’s a convenient way to pay.

To set up regular payments from a credit or debit card, please call on 0800 737 101, Monday to Friday, 8.30am to 5.00pm.

Request a call

Have a question for us?

Enter your details below and we’ll get in touch at a time that suits you. We’re open from 8am-6pm Monday to Friday.

By requesting a call, you consent to your information being shared in accordance with the NZAA Privacy Policy and the Asteron Life’s Privacy Statement.

Our insurance partner

AA Life Insurance policies are brought to you by the New Zealand Automobile Association Incorporated and underwritten by Asteron Life Limited.

Financial strength rating

Asteron Life Limited has been given an "A" financial strength rating by S&P Global Ratings Australia Pty Limited.

Financial advice

Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life that really matter. The information doesn’t take into account your specific financial situation, needs or goals and is not intended to be financial advice.

If you'd like to receive financial advice, you can get professional advice from a registered financial adviser.