| AA Home Response | AA Home Response Plus |
|---|---|
| We'll provide you with a quote upfront for one hour of the tradesperson's time. | You have six emergency callouts* included in your annual subscription, each with up to one hour of a tradesperson's time. |
| These rates depend on your location in New Zealand, the time of your callout, and the urgency. The hourly rates include GST, callout fees and travel. | That means the callout and up to the first hour are covered. You only pay extra if more time or extra parts are needed. |
| Once the tradesperson is there, they will fix or make the situation safe. If your home incident requires more time or a specialised service, we’ll provide you with an obligation free quote. | You can also get unlimited additional callouts on a pay per use basis if you use all of your six callouts. |
| You can then decide if you want to accept the quote or look for an alternative. We guarantee the quality of our work. | Our hourly rates have been defined upfront and will be quoted at the time of booking. These rates depend on your location in New Zealand, the time of your callout, and the urgency. |
AA Home Response Plus and AA Home Response are subscription services that connect you with AA trusted tradespeople for your plumbing, electrical and locksmith home emergencies, 24/7, 365 days a year.
How does it work?
Call us on 0800 224 663 any time that you have a home emergency. We can sort out an expert tradesperson to come to you 24/7, 365 days a year.
Already an AA Home Response subscriber and want to upgrade to AA Home Response Plus? Call 0800 224 663
As an AA Insurance Home or Landlord policy customer, you get AA Home Response at no charge. Plus, your subscription will continue for the whole time your property is insured with AA Insurance.
AA Home Response. Help in your hour of need.
Call 0800 224 663 to join.
Need help for an emergency or find more information?
More Information
*Callouts are up to one hour long, with a commitment to fix or make the problem at hand safe. $179 per year is AA Members price. Subscription price excludes parts and any additional labour required. Limitations and exclusions apply.