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![Anon](/assets/aa/aa-avatar.png?m=1466990309)
I recently purchased a car from a Licensed Motor Vehicle Dealer.
At the time of sale the R/H wing mirror was loose and I said it had to be fixed as a condition of sale.
It was secure when I collected the car but over the next 2 months it has become loose again.
I have spoken with the salesman, who said he's going to check with the dealer principal.
However since I specified that this was a matter that was a condition of sale, I believe they have an obligation to fix it, even if it means a new mirror - which won't be cheap!!
Can you advise?
Andrew
From the "Ask Jack" archives - 12 February 2010
![jbiddle](themes/aaAle/images/interface/profile-pic-placeholder.47cf740a.png)
Cost is not really your concern. If it was a condition of sale the mirror be fixed, then the dealer must make a permanent repair, not one that has only lasted a couple of months.
This seems to be typical of a lot of salespeople, very keen to make a sale but very slow to correct things when they go wrong.
Don't give up Andrew demand an answer and immediate action.
It should be a no brainer on the dealers part. Not only should they be fixing the car but satisfying you as a customer as well.