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macavity1

Hi there I purchased a 335i manual Motorsport within the last 3 months for 22k from a dealer. I haven't had issues at this stage however the light had to be replaced and the dealership came through a month back. However I have just had a problem with using too much coolant and this has been a result of a cracked radiator. I asked the dealership what to do. They pointed me towards a radiator repairer but did not imply that they would pay. I have since contacted autosure who at this stage will cover the cost past the $350 excess. Can I recover the excess from the dealership?

Anon

The CGA states that a dealership needs to provide a vehicle that is of acceptable quality – reasonable in look and finish, durable and safe,

Whether a car is of ‘acceptable quality’ depends on the particular car you buy and how the car dealer sells it to you.

To decide if a car is of ‘acceptable quality’, think about whether a reasonable person would find the car acceptable given:
•the type of vehicle
•the price paid
•any information about the car, eg history, quality, condition, given to you by the dealer or in any advertisements
•the nature of the car dealer and how the car was sold
•any other relevant circumstances, eg how soon the car developed a problem after purchase.

If a reasonable person would not consider the car’s quality to be acceptable when they take the above points into account, you can get a remedy from the dealer under the CGA.

I would point out this to the dealer, It may well be seen as their liability with consideration of these points.