Ask an expert

Would a competent turbo specialist, when replacing a failed turbo on a vehicle travelled 230,000km's, check to ensure that the "pickup" in the sump is not worn.

I had my turbo replace in June 08, now it has failed again due to the failure of the "pickup" in the sump, the turbo guy is saying it's not his problem.

Ian

From the "Ask Jack" archives - 6 July 2008

When a turbo is overhauled it is common practice to ensure the oil feed pipes to the turbo are not blocked and there is oil pressure coming from the engine to the turbo itself.

Where do you stop however and how far does the repairer go in trying to check such things? Removing the sump is not a normal workshop practice in my experience when repairing a turbo unit unless there is a specfic reason to do so.

I may be simply a case of bad luck. I would like to think however the repairer showed some compassion in the circumstances and offered some assistance with labour times to carry out the rework on the turbo and to fix the cause of the problem at least.

While it may not be his problem, repairers should show some empathy towards their customers in these circumstances.