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Hi everyone,
I wonder if someone can help me with this. I purchased a used car in mid-June from a MTA Asured Registered Motor Vehicle Trader, which came with an AA inspection certificate.
Several weeks ago it started to show a transmission malfunction and the dealer told me to take it the local VW service centre. I have just paid out $420 for the diagnostic, which says that it will cost me a further $3,300 to repair. This is for a car which I purchased for $9,000 four months ago and have driven less than 2,000 km.
I have sent this information to the dealer but, other than asking me to see if there is a VW recall or warranty (there isn't), I haven't heard anything more.
Do I have any rights in this situation and, if so, what should I do next?
Thanks for your help,
Paul
Hi Paul,
If you purchased a vehicle from an MTA approved dealer, there is a type of warranty the MTA guarantees that can be found here: https://www.mta.org.nz/assets/MTA-standards/MTA-Dealer-Warranty.pdf.
Are you able to send us information on what the inspection certificate is please? Our email is aatech@aa.co.nz there are a few inspections a vehicle can receive as part of the buying/selling process.
Thanks for your reply.
Unfortunately, the MTA warranty is just past the 100 day period and so I'm not sure that it would be of any help.
I have a copy of the inspection which was aVehicle Appraisal by the Wellington Mobile Inspections centre (number 17970494). I can email a copy through if you like.
aul
Hi Paul,
Here is some more information on your rights under the CGA when purchasing a vehicle from a dealer- which doesn't have a specified time period for defects. https://www.consumerprotection.govt.nz/help-product-service/cars/solving-issues-car-dealer/
An appraisal inspection is a one-page 30-point report dealer-only inspection, we advise for car buyers to pay for the AA Pre-Purchase Inspection which is more in depth (over 100 points) and consists of 8-pages. However, if the issue didn't present itself until several weeks later, then it may not have been detected at time of inspection.