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Hi, I recently bought a second hand vehicle from a dealer, with ~90,000ks in the clock. Within 2 weeks the vehicle broke down. We had it towed straight to the dealer where they have diagnosed the problem as a broken cam shaft. They are currently deciding whether the cam shaft can be replaced or if a whole new engine will be required. They are sorting it and doing the work at their own cost but I would consider this a major problem and therefore want to reject the vehicle and get a refund. The dealer is claiming they have a right to repair. Do I have the right to reject the vehicle in this case?
Thanks
Hi there,
Please see this link on the CGA and your rights when buying a vehicle from a dealer. https://www.consumerprotection.govt.nz/help-product-service/cars/solving-issues-car-dealer/
There are non-serious and serious fault classifications and associated remedies available to you.