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Do I have to have an iPhone/Android phone, or will any mobile phone work?
The mobile app is only available on iPhones and Android phones.
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Can I use an iPad to log a job?
- Yes you can – though you may prefer to request help on the web from an iPad.
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How much does the app cost?
The app is free from the iTunes App Store and the Google Play store.
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Can I use the AA Roadservice mobile app with more than one Membership on the one phone?
- Yes – you will need to change the details in Setup to the second Member’s details.
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What if I have just joined and I’m in the 24 hour stand down period?
- You will be asked to phone through for assistance.
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Why have you introduced this facility?
- It’s been introduced so that Members have the flexibility to request breakdown assistance either using the mobile app, through our website or by phoning our contact centre.
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What version of iOS do I need on my iPhone?
The app requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
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Where do I find the app?
You can download it free from the iTunes App Store and the Google Play store.
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How much data will it use to book a roadside breakdown callout?
- Costs vary by network provider however as the app uses only small amounts of data, these costs will be minimal.
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Do I have to have my Membership card with me?
- Yes. Standard Membership protocols apply – you will still need to show your Membership card when the Service Officer attends.