Battery related emergency?
Call 0800 500 222, choose option 2. We can send a Roadservice or Battery Service officer to help you in most parts of New Zealand.
Free for AA Members (T&Cs apply)
$100 for non Members (Free if an AA battery is purchased)
Have a battery enquiry?
If you have a question about your car battery or would like to make a battery replacement booking, please make an enquiry or call us.
What happens when you have a battery related emergency?
When you call us we will ask you about your car and location before dispatching a Roadservice or Battery Service officer to help you. They will test your battery and recommend what is best to get you back on the road – a new battery, a jumpstart or another service.
If you are an AA Member:
- The call-out is free (T&Cs apply)
- You get a $25 discount if you buy a battery
- You get a $10 rebate on your old battery which we can take away for recycling
If you are not an AA Member:
- The call-out fee is $100
- The call-out is free if you buy an AA battery
AA batteries are covered up to a three year nationwide warranty (T&Cs apply). All our Roadservice and Battery Service officers have Eftpos for payments.
The cost of a battery varies depending on the car make and model. Our call centre staff and Roadservice / Battery Service officers can advise you of the cost.
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More Information
AA Battery Service warranty, terms and conditions
*Terms and conditions for Summer Battery Checks
Summer battery checks are dependent on availability of AA Roadservice / AA Battery Service officers in the area that you live in. Checks are currently available in Whangarei, Auckland, Hamilton, Rotorua, Tauranga, Whanganui, Palmerston North, New Plymouth, Hastings, Napier, Wellington, Christchurch, Dunedin. Please confirm availability when you call us.
Summer battery checks requested by AA Members during the campaign period of 1 November 2025 to 30 November 2025 will be processed as standard callouts and will come out of the AA Member’s yearly callout allowance.
Summer battery check requests are for 12V car batteries only and cannot be booked. They are processed on-demand. Please confirm availability when you call us.